• Home
  • Our Services
  • Industries
  • Resources
    • TGA Imports
    • Food Imports
    • Importing CITES Goods
    • Chemical & Fertiliser
    • Invoice Requirements
    • CUSTOMS DOCUMENTS
  • FAQS
  • CONTACT
  • More
    • Home
    • Our Services
    • Industries
    • Resources
      • TGA Imports
      • Food Imports
      • Importing CITES Goods
      • Chemical & Fertiliser
      • Invoice Requirements
      • CUSTOMS DOCUMENTS
    • FAQS
    • CONTACT
  • Home
  • Our Services
  • Industries
  • Resources
    • TGA Imports
    • Food Imports
    • Importing CITES Goods
    • Chemical & Fertiliser
    • Invoice Requirements
    • CUSTOMS DOCUMENTS
  • FAQS
  • CONTACT

Customs, Biosecurity & Regulatory Specialists for Complex Imports - Exports

Customs, Biosecurity & Regulatory Specialists for Complex Imports - ExportsCustoms, Biosecurity & Regulatory Specialists for Complex Imports - ExportsCustoms, Biosecurity & Regulatory Specialists for Complex Imports - Exports
Learn More

Our Approach

We believe successful importing starts before cargo departs. 

By identifying customs, biosecurity and regulatory requirements early, importers can reduce delays, avoid unnecessary costs and improve supply chain certainty. 

ONPOINT CUSTOMS SOLUTIONS: Your trusted Customs Broker

Helping Australian importers and exporters navigate customs clearance, biosecurity requirements and regulatory compliance for food, medical products, chemicals, fertilisers, CITES goods and general cargo.

Serving Melbourne, Sydney, Brisbane, Perth, Adelaide and all Australian ports.


speak to our Licensed Customs Broker: Jia 0406 044 044

Importing Into Australia Doesn't Need To Be Complicated

Whether you're importing food products, medical devices /TGA goods, chemicals fertilisers, furniture or consumer goods, customs and biosecurity requirements can create costly delays if not managed correctly. We help identify permit requirements, tariff classifications, biosecurity risks, other regulatory issues and documentation issues before your cargo arrives- reducing delays, unexpected costs and compliance risks.


Common Issues We Help With:

  • Food import IFIP and biosecurity inspections
  • Biosecurity holds
  • TGA requirements
  • Customs delays
  • Tariff classification issues
  • Duty refund opportunities
  • CITES permit requirements
  • VIA- Vehicle Import Approval requirements
  • Chemical import compliance
  • By-Law & TCO eligibility 
  • SOFA/ Defence shipments
  • Unexpected duty costs
  • Sanctions screening & restricted country checks

Our Services

Efficient Customs Clearance

Efficient Customs Clearance

Efficient Customs Clearance

Our team of licensed customs brokers will handle all aspects of customs clearance for your imports and exports, ensuring that your shipments are cleared quickly and efficiently.

Compliance Consulting

Efficient Customs Clearance

Efficient Customs Clearance

We offer consulting services to help you navigate the complex world of customs regulations and compliance. Our experts will ensure that your business is fully compliant with all applicable regulations.

Duty and Tax Management

Efficient Customs Clearance

Duty and Tax Management

We'll help you manage your duty and tax payments, ensuring that you comply with all regulations and avoid costly penalties. Our team of experts will help you minimize your duty and tax liabilities.

Customised Services

Supply Chain Management

Duty and Tax Management

We understand that each business is unique. That's why we offer customised services to meet your specific needs. Our team of experts will work with you to develop a solution that's tailored to your business.

Supply Chain Management

Supply Chain Management

Supply Chain Management

Our supply chain management services will help you optimise your operations and improve your bottom line. We'll help you streamline your supply chain and reduce costs.

Freight Forwarding

Supply Chain Management

Supply Chain Management

We offer comprehensive freight forwarding services to help you move your goods around the world. Our team of experts will ensure that your shipments are delivered on time. 

Sea Freight services:

  • FCL
  • LCL
  • Breakbulk and project cargo
  • RORO shipment

Air Freight for fast and time sensitive shipping.  


Who We Are at ONPOINT CUSTOMS SOLUTIONS

Our Story

Experience Across Complex Imports

Experience Across Complex Imports

At ONPOINT CUSTOMS SOLUTIONS, we were founded on the principle of providing exceptional customs brokerage services to businesses of all sizes. Our founder, Jia Sinh, saw a need in the industry for a more personalised approach to customs clearance and set out to create a company that would meet that need.

Experience Across Complex Imports

Experience Across Complex Imports

Experience Across Complex Imports

  • Food Importers
  • Medical Device Importers
  • Pharmaceutical Importers
  • Chemical Importers
  • Furniture Importers
  • E-commerce Importers
  • Manufacturing Businesses
  • CITES- Regulated Importers

Our Services

Experience Across Complex Imports

Our Services

We offer a wide range of services to meet the needs of our clients, including customs clearance, freight forwarding, and import/export consulting Australia wide. Our goal is to make the customs process and freight forwarding as easy and stress-free as possible for our clients.

Unsure What Your Import Requires?

Drop us a line!

Attach Files
Attachments (0)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

We can review your shipment before it arrives and identify requirments that may impact clearance.

 

We provide services across all major Australian ports:

Sydney | Melbourne | Brisbane | Adelaide | Perth (Fremantle) | Darwin | Newcastle | Port Kembla

We also handle international freight from all major global ports using trusted shipping lines and airline partners.

ONPOINT CUSTOMS SOLUTIONS

Swanston Street, Melbourne VIC 3000, Australia

(03) 8006 2040 /info@onpointcustomssolutions.com.au

Hours

Mon

09:00 am – 05:00 pm

Tue

09:00 am – 05:00 pm

Wed

09:00 am – 05:00 pm

Thu

09:00 am – 05:00 pm

Fri

09:00 am – 05:00 pm

Sat

09:00 am – 05:00 pm

Sun

Closed

Proudly Member of

Copyright © 2026 ONPOINT CUSTOMS SOLUTIONS - All Rights Reserved.

Powered by

This website uses cookies.

We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.

DeclineAccept