We believe successful importing starts before cargo departs.
By identifying customs, biosecurity and regulatory requirements early, importers can reduce delays, avoid unnecessary costs and improve supply chain certainty.
Helping Australian importers and exporters navigate customs clearance, biosecurity requirements and regulatory compliance for food, medical products, chemicals, fertilisers, CITES goods and general cargo.
Serving Melbourne, Syndey, Brisbane, Perth, Adelaide and all Australian ports.

Whether you're importing food products, medical devices /TGA goods, chemicals fertilisers, furniture or consumer goods, customs and biosecurity requirements can create costly delays if not managed correctly. We help identify permit requirements, tariff classifications, biosecurity risks, other regulatory issues and documentation issues before your cargo arrives- reducing delays, unexpected costs and compliance risks.
Common Issues We Help With:
Our team of licensed customs brokers will handle all aspects of customs clearance for your imports and exports, ensuring that your shipments are cleared quickly and efficiently.
We offer consulting services to help you navigate the complex world of customs regulations and compliance. Our experts will ensure that your business is fully compliant with all applicable regulations.
We'll help you manage your duty and tax payments, ensuring that you comply with all regulations and avoid costly penalties. Our team of experts will help you minimize your duty and tax liabilities.
We understand that each business is unique. That's why we offer customised services to meet your specific needs. Our team of experts will work with you to develop a solution that's tailored to your business.
Our supply chain management services will help you optimise your operations and improve your bottom line. We'll help you streamline your supply chain and reduce costs.
We offer comprehensive freight forwarding services to help you move your goods around the world. Our team of experts will ensure that your shipments are delivered on time.
Sea Freight services:
Air Freight for fast and time sensitive shipping.

At ONPOINT CUSTOMS SOLUTIONS, we were founded on the principle of providing exceptional customs brokerage services to businesses of all sizes. Our founder, Jia Sinh, saw a need in the industry for a more personalised approach to customs clearance and set out to create a company that would meet that need.


We offer a wide range of services to meet the needs of our clients, including customs clearance, freight forwarding, and import/export consulting Australia wide. Our goal is to make the customs process and freight forwarding as easy and stress-free as possible for our clients.
We provide services across all major Australian ports:
Sydney | Melbourne | Brisbane | Adelaide | Perth (Fremantle) | Darwin | Newcastle | Port Kembla
We also handle international freight from all major global ports using trusted shipping lines and airline partners.
Swanston Street, Melbourne Victoria, Australia
Mon | 09:00 am – 05:00 pm | |
Tue | 09:00 am – 05:00 pm | |
Wed | 09:00 am – 05:00 pm | |
Thu | 09:00 am – 05:00 pm | |
Fri | 09:00 am – 05:00 pm | |
Sat | 09:00 am – 05:00 pm | |
Sun | Closed |
